Privacy Policy

Privacy Policy

At Supply Drop NZ, we value your privacy and are committed to protecting your personal information. This privacy policy outlines how we collect, use, and safeguard your data when you visit our website and interact with our services. By using our website, you consent to the practices described below.

1. Information We Collect: 1.1. Personal Information: We may collect personal information such as your name, email address, contact details, and shipping address when you place an order or create an account on our website. 1.2. Payment Information: We do not store payment information directly on our servers. Payment transactions are securely processed by our payment service providers. 1.3. Website Usage Data: We collect information about how you interact with our website, including pages visited, products viewed, and browsing patterns. This data helps us improve your online experience.

2. How We Use Your Information: 2.1. Order Processing: We use your personal information to process and fulfill your orders, communicate order updates, and provide customer support. 2.2. Communication: With your consent, we may use your email address to send promotional offers, newsletters, and important updates. You can unsubscribe from these communications at any time. 2.3. Website Improvement: We analyze website usage data to enhance our website's functionality, user experience, and product offerings. 2.4. Legal Compliance: We may use your information to comply with legal obligations and resolve disputes.

3. Sharing Your Information: 3.1. We do not sell, rent, or trade your personal information to third parties. 3.2. We may share your information with trusted service providers who assist us in operating our website, processing payments, and delivering orders. These partners are bound by confidentiality agreements.

4. Data Security: 4.1. We implement industry-standard security measures to protect your personal information from unauthorized access, disclosure, alteration, or destruction. 4.2. While we strive to protect your data, no online transmission or storage can be guaranteed as completely secure. Please take precautions when sharing personal information online.

5. Cookies and Tracking: 5.1. We use cookies and similar tracking technologies to enhance your browsing experience, analyze website traffic, and understand user preferences. You can adjust your browser settings to control cookies.

6. Your Choices: 6.1. You have the right to access, correct, or delete your personal information. Please contact us if you wish to exercise these rights. 6.2. You can opt out of receiving promotional emails by using the unsubscribe link provided in our emails.

7. Children's Privacy: 7.1. Our website is not intended for individuals under the age of 15. We do not knowingly collect personal information from children.

8. Changes to Privacy Policy: 8.1. We may update our privacy policy periodically to reflect changes in our practices. The revised policy will be posted on our website.

9. Contact Us: 9.1. For any questions, concerns, or requests related to your privacy, please contact our Data Protection Officer at info@supplydrop.co.nz

By using our website, you consent to the practices outlined in this privacy policy.

Last updated: 23/08/2023

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