Frequently Asked Questions

Supply Drop is a New Zealand–based business offering limited-quantity clearance stock from leading brands at reduced prices. We don’t carry ongoing product lines, and once an item sells out, it’s unlikely to return.

Our products are sold in limited drops rather than ongoing ranges. This allows us to pass on savings without the overheads of traditional retail markups.

No. Most items are one-off drops. Once stock is gone, it’s usually gone for good.

All orders are processed and dispatched from Auckland, New Zealand.

Orders are typically processed within 1–2 business days. Delivery times vary depending on your location and selected shipping method.

Once your order has been dispatched, you’ll receive tracking details via email so you can follow your delivery.

Product condition is clearly stated on each listing. Some items may be clearance or audited stock, but all products are quality checked before being made available for sale.

Packaging condition may vary and is noted where relevant. This does not affect the performance or functionality of the product.

If your product isn’t up to standard, our team is here to help. Please refer to our Warranty and Refund Policy for full details.

Contact our support team with your order number and we’ll guide you through the process.

You can reach us via our contact form or by emailing info@supplydrop.co.nz. Our support team is available Monday to Friday during business hours.

Supply Drop operates online only, allowing us to keep costs low and pass savings on to customers.